Catering companies that want to beat the recession have been advised to look at key aspects of their business.
Caterersearch.com was reporting on Paul Milsom, owner of Milsom Hotels and Restaurants, who was speaking at the Hospitality show at the NEC and advised firms to look after "customer care", provide "well-priced food" and develop their staff.
Mr Milsom explained that he had come up against some serious issues during the 1990s recession and suggested that had made his company more prepared for tough times ahead.
He explained: "Interest rates were as high as 16 per cent in the 1990s, we didnt invest properly and we had some business ideas that went a bit pear-shaped. But we came out stronger and fitter and are better prepared for what lies ahead now."
Mr Milson also suggested that part of providing good customer care was ensuring that companies received a warm welcome.
The Avenance Culinary Team were gold medal winners in the La Parade des Chefs competition held at the Hospitality show yesterday (January 19th).