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Hotels implementing changes to cope with recession
The ensuing effects of the credit crunch are being felt across all industries and as the UK looks set to head into a recession many businesses are putting together action plans in order to survive.
This includes the Royal Garden Hotel in Kensington, London, which has started being much more flexible with its conferencing facilities.
Tim Fryer, food and beverage manager at the hotel, explained to Caterer Search that the top venue has decided to adopt this approach instead of cut its rates.
He said: "As people lose financial backing they decide not to go ahead with events.
"So instead of charging the company a cancellation fee, we now offer them a deferral period of six months whereby, if they rebook in that time, they will not be charged a cancellation fee."
The Metropolitan Hotel in London has taken a slightly different approach, choosing to decrease running costs.
"We're filtering and bottling water using our on-site system, which will save in excess of £25,000 a year," general manager Tom Orchard commented.
